Ticketek Australia modified its web website with an maintenance message for over 1 day at this time after “a heightened threat level” was noticed from system surveillance.
The ticketing agency eliminated its web website on Monday early morning, altering it with a declaration stating the web site “is currently undergoing maintenance” and apologising “that the update is taking longer than anticipated”.
“Users may experience temporary disruptions,” it added.
Consumers initially reported the numerous enjoyment vendor’s web website was down on Monday early morning with clients requiring to X to express their frustration.
Event entrepreneurs with gross sales going by Ticketek utilized their social media websites networks to request perseverance whereas the issues have been organized.
The agency claimed proper earlier than 12.30 pm AEDT on Tuesday that the explanation was a security-related discovery.
“We took this action as a precautionary measure in response to system monitoring indicating a heightened threat level,” it claimed in a statement cross-posted to its social media channels.
“Ticketek wishes to thank its customers and companions for his or her perseverance whereas our techniques have been momentarily offline.
“Our systems were back online earlier this morning, and we apologise for any inconvenience.”
iTnews linked for comment from Ticketek Australia regarding the present failure.
In June, Ticketek disclosed a “cyber incident” that influenced shopper data saved in a third-party cloud environment.
